Once a problem has been identified we then investigate why it is causing hardship and raise the issue with the appropriate body/department.
We aim to implement change, and protect the rights of the most vulnerable in our society.
We achieve this through a variety of methods, including responding to consultations, writing policy briefs and reports, and outlining specific concerns with government officials.
As Head of Policy, Kevin Higgins was part of the NI Welfare Reform Mitigations Group, which secured £500 million of support for claimants in Northern Ireland who are impacted by the effects of Welfare Reform.
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