Accessibility

Advice NI makes every effort to ensure our services are accessible and easy to use for everyone. Our website is accessible with any browser you choose to use, whether or not you have any disabilities and regardless of your experience of using the Internet. Our services and resources are also available using a range of accessible services. 

Website and Government Standard Compliance

 

This website has been built to comply with the Priority 2 (Double A) accessibility checkpoints, as established in the Web Content Accessibility Guidelines. The initiative promotes usability and accessibility for people with disabilities.

The majority of the website’s pages conform to the Web Content Accessibility Guidelines (WCAG) Web Accessibility Initiative’s ‘AA’ standard.

This website is run by Advice NI. We want as many people as possible to be able to use this website.

Changing font, colours and contrast levels

 

If you use Microsoft Internet Explorer
Go to the View menu, select Text Size and then Larger/Largest or Smaller/Smallest.

Google Chrome
Open the menu, select Settings, click ‘Show advanced settings’ at the bottom and look for the Web Content section. You can choose settings from ‘Very Small’ to ‘Very Large’

Mozilla Firefox
Go to the View menu, select Text Size and choose Increase or Decrease.

Navigation

 

You will be able to:

  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

 

We know some parts of this website are not fully accessible:

  • pdfs, content not always accessible using tabs. Advice NI is looking toward a solution
  • most older PDF documents are not fully accessible to screen reader software
  • videos do not have captions
  • some of our online forms are difficult to navigate using just a keyboard due to being pulled from an external source.

Technical information about this website’s accessibility

 

The Controlled Schools’ Support Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • slideshow content needs to show when the controls have focus
  • third-party form provided by MailChimp uses inaccessible labelling

Non-compliance with the accessibility regulations

PDF’s - some not currently completely accessible, going forward instructions will be given to external designers to meet accessibility guidelines and links will be added to the website in alongside PDFs.

Disproportionate burden

Redesigning pdfs going back to 2012 would be a disproportionate burden to fix.

Going forward, instructions will be given out to external parties who produce PDFs for Advice NI. Links for website accessibility will be added in addition to PDFS where necessary.

Content that’s not within the scope of the accessibility regulations

 

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. Going forward, instructions regarding accessibility will be given out to external parties who produce PDFs for Advice NI. Links for website accessibility will be added in addition to Pdfs where necessary.

Videos

Videos are not currently captioned. Going forward Advice NI will be investigating captioning all videos.

Feedback and contact information

Please contact us for further information:-

email advice@adviceni.net
call 0800 915 4604

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: advice@adviceni.net or call 0800 915 4604.

Enforcement procedure
The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (ECNI).

 

Preparation of this accessibility statement

 

This statement was prepared on 08 July 2021.

This website was last tested on 08 July 2021. The test was carried out by BT48 using the SilkTide software.

We used this approach to deciding on a sample of pages to test:

  • review all standard pages
  • review a sample of news pages
  • review a sample of publication pages

You can read the full accessibility test report online