Advice NI, a registered charity founded in 1995, exists to provide leadership and services to our 69 member organisations and to ensure accessible advice services across Northern Ireland.

Freephone advice helpline

0800 915 4604

Email us for advice

[email protected]

For non-advice-related queries, email:

[email protected]

Our work

We support our members in their delivery of high quality advice services by:

  • working with them to enhance standards and service delivery;
  • acting as a voice for the independent advice sector;
  • working in partnership to develop and deliver advice services.

Advice NI members, the independent advice network, offer free, independent, high quality advice on issues such as:

  • Benefits
  • Debt
  • Housing
  • Employment
  • Disability
  • Community Care
  • Consumer issues
  • EU Settlement Scheme

Advice NI also delivers a range of advice services to the public including Benefits, Personal and Business Debt, EU Settlement Scheme, Tax Credits and other HMRC services.

We have a long history working to promote digital inclusion and helping people access the internet safely and with confidence.

We also offer a wide range of award winning training, online and face-to-face, accredited and non-accredited. We campaign on issues raised by the independent advice network to improve the lives of people in Northern Ireland.

Our Strategic Plan 2021-2024 sets out the themes, objectives and outcomes of our work.

  • Our Vision

    Advice NI's vision is of a society of confident, informed, and active citizens who can access their rights and entitlements.

  • Our board

    Advice NI is a membership organisation. Our members elect representatives to our Board of Trustees which is the governing body of Advice NI, responsible for the governance and strategic direction of the organisation.

  • Volunteer

    Volunteers play a vital role in how we deliver our services and the time you give will provide help to those that need it most.

  • News

    News from across Advice NI

  • Stories

    Examples of how we have helped people from across Northern Ireland.