We can provide advice on a range of benefit issues. You also find out information on benefits for carers, those with disabilities, being out of work, bereavement, housing, and more.

Freephone advice helpline

0800 915 4604

Email us for advice

For non-advice-related queries, email:

  • Benefit Changes

    A number of changes have been introduced under the government’s Welfare Reform programme, including the replacement of a number of benefits. There have also been a number of changes to the way the benefit system is managed.

  • Bereavement Benefits

    Bereavement benefits provide support with meeting the costs related to the death of a close relative or friend.

  • Carers Benefits

    Carer’s benefits are for the carer in recognition of their caring role and the impact this has on their lives. The person who is being cared for may be entitled to disability benefits.

  • Disability Benefits

    Disability benefits are designed to support disabled people with extra costs arising from their disability. As these are not income-replacement benefits they are not means-tested, although a medical assessment may be required.

  • Extra Financial Support

    The Finance Support Service provides support to anyone living in Northern Ireland that needs short-term financial help.

  • Housing Costs

    You may be able to get help with certain housing costs such as rent, rates, and mortgage interest payments.

  • Out of Work Benefits

    There are certain benefits that you can claim if you are unemployed, this includes if you are unable to work because of illness or disability.

  • Retirement benefits

    The welfare system is different for those who have reached State Pension age and there are certain benefits that are exclusively available to retired or older people.

  • Tax Credits

    Tax Credits are means-tested benefits for workers or families on a low income. They are administered and paid by Her Majesty's Revenue and Customs (HMRC).

  • Universal Credit

    Universal Credit is a payment for people over 18 but under State Pension age who are on a low income or out of work.