253 search results

  • Response Investigating future provision for victims of violence

    23 January 2024 11:40
    • Consultation Responses

    Advice NI contribution to ongoing research: “Investigating future provision for victims of violence and those at risk/under threat of violence including victims of domestic abuse within the Northern Ireland Housing Selection Scheme”

  • Annual Report 2023

    21 November 2023 12:36
    • Annual Reports

    Read our 2023 Annual Report which provides an overview of our work from April 2022 - March 2023.

  • Who Does What for Consumer Protection in Northern Ireland? – A Brief Overview Including Scams and Illegal Money Lending

    25 October 2023 13:42
    • Information Briefing Papers

    Consumer protection is administrated by various government agencies. Businesses, charities, and other organisations are also involved from different perspectives. However, it is difficult to understand ‘who does what’ due to the complexity of the administrative structure and the social fabric. This brief overview aims to delineate some of the major entities’ roles in consumer protection and help readers find the right place to seek support. In later sections, this brief takes a close look at scams and illegal money lending in Northern Ireland given the prevalence and seriousness, aiming to inform readers of advice and help available for those issues.

  • Living in a Post-Pandemic World

    29 September 2023 12:39
    • Social Policy Reports

    In 2023, the Consumer Council NI commissioned Advice NI to explore the challenges faced by clients availing of the debt service, considering the impact of the Covid-19 pandemic, and the ensuing cost-of-living crisis. Reflecting on these ongoing societal concerns, Advice NI was asked to report on the adversities faced by clients relating to their problematic debt.

  • Advice NI Consultation Response: Cuts to the Discretionary Support Scheme Draft Equality Impact Assessment

    03 August 2023 14:54
    • Consultation Responses

    Due to an inadequate budget allocation, creating a Departmental budget shortfall of £111.2m, the Department for Communities has, as part of a range of measures, scaled back funding for the Discretionary Support scheme which provides emergency grants and loans for people on a low income who are in an extreme, exceptional or crisis situation.

  • Advice NI Consultation Response: DfC Budget 2023-24 Equality Impact Assessment

    01 June 2023 09:50
    • Consultation Responses

    Advice NI notes with deep concern that the Department of Communities is faced with unprecedented funding challenges and cuts in 2023-24

  • Advice NI Consultation Response: DfC Equality Action Plan

    22 May 2023 12:22
    • Consultation Responses

    Advice NI calls on the Department to ensure that the work and impact of the independent advice network is explicitly included within the DfC Equality Action Plan (in addition to the reference to the ‘Fundamental Refresh’).

  • Benefit overpayments: Guide to requesting a discretionary waiver

    17 May 2023 12:00
    • Information Briefing Papers

    This guide summarises the procedures for requesting a discretionary waiver of an overpayment from Debt Management, which is the part of the Department for Work & Pensions (DWP) (in Great Britain) and the Department for Communities (DfC) (in Northern Ireland) that manages recovery of benefit overpayments (as well as other benefit debt, such as benefit advances and Social Fund or Discretionary Support loans).

  • The Move to Universal Credit: Get Ready

    25 April 2023 12:26
    • Social Policy Reports

    This report which sets out the findings of research conducted by the Advice NI Policy & Information Team. It highlights views, concerns and ideas relating to the ‘Move to Universal Credit’ which will see the managed migration of around 250,000 ‘legacy’ benefit claims in NI to Universal Credit.

  • Voluntary National Insurance Contributions and the State Pension

    14 March 2023 13:01
    • Information Briefing Papers

    Due to the expiry of transitional arrangements related to the introduction of the New State Pension in 2016, we are seeing an increasing number of queries about whether it is worthwhile buying missing National Insurance contributions.

  • Framework for Continuing Professional Development (CPD) in the Advice Sector

    20 February 2023 13:37

    The Framework for Continuing Professional Development (CPD) in the Advice Sector was developed and agreed as part of the Northern Ireland Advice Quality Standard (NIAQS) in 2016. This is the latest version of the framework which reflects sector changes and training developments, and support information for advisers.

  • £600 Energy Bills Support Scheme information

    16 February 2023 10:28
    • Information Briefing Papers

    Our latest Policy and Information Briefing provides an update to the Energy Bills Support Scheme and Alternative Fuels Payment, and answers frequently asked questions about the schemes.

  • Fundamental Review of Allocations (FRA) Project

    24 January 2023 14:57
    • Information Briefing Papers

    The FRA is a Northern Ireland Housing Association (NIHE) project to implement the proposals for change to the housing allocation service.

  • Annual Report 2022

    24 November 2022 16:22
    • Annual Reports

    Find out about our work in 2021/22.

  • Postal Strikes and Benefit Communications

    17 November 2022 14:43
    • Information Briefing Papers

    Ongoing strike action, in particular postal strikes called by the Communication Workers Union, have brought into focus the question of timely correspondence between benefit claimants and relevant departments.

  • Cost of Living Support

    07 October 2022 09:36
    • Information Briefing Papers

    This briefing provides an updated introduction to the support provided by the government to address the cost of living crisis, sharing as much information as is currently available

  • Move to Universal Credit - September 2022

    06 October 2022 11:41
    • Social Policy Briefing Papers

    This is our next publication in a series of Advice NI Social Policy Briefing Papers focussing on ‘Move to Universal Credit’. The aim of the series is to clarify the issues relating to Northern Ireland and above all to put benefit claimants at the heart of the process.