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How we’ve helped people

Benefits withdrawals and Food Banks

Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

Working for change

Upcoming Training

  • NI Advice Standard Training: Case Recording, Quality of Advice Audits

    11 September 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • NI Advice Standard Training: Case Recording, Quality of Advice Audits - 11th September 2019

    11 September 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • A Guide to Universal Credit (L3 Endorsed Qualification)

    12 September 2019 - 10:00

    This in depth, practical course focuses on all aspects of Universal Credit, the most profound change to Social Security since its inception, to prepare Advisers for its roll-out starting in September 2017. Key content includes: • What is Universal Credit (e.g. benefit rules, processes, applications...
  • Representing Clients at Social Security Tribunals (Level 4 Endorsed Qualification)

    17 September 2019 - 10:00

    This fully interactive, case law specific three day accredited course in Social Security Tribunal Representation will cover in detail: • “Playing to win” Understanding the importance of the initial application and assessment process and form filling when a case reaches hearing. • Understanding...
  • FREE Assessors Workshop for Quality of Advice Audits - Members Only

    18 September 2019 - 10:00

    These workshops are held by Advice NI’s Quality Assurance Co-ordinator and are an excellent method of support for Quality Assessors within member organisations, who have either achieved, or are working towards the Northern Ireland Advice Quality Standard (NIAQS). The workshops will provide a...
  • Research & Referencing Skills for Advisers

    20 September 2019 - 10:00

    This course is designed to provide advisers with the skills required to research and reference up to date information relating to social security benefits and welfare reform. It will cover both online and paper resources. This is a necessary skill required to ensure organisations meet the...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: