Get Local Advice

Advice NI members are spread across Northern Ireland. Enter your postcode to find one near you
from

How we’ve helped people

​Tax & Benefits Service

​Income tax debt caused by a self-assessment error

A client came to our Tax & Benefits service asking for assistance with an Income Tax debt of approximately £4,000. The client had a long history of mental health issues and had experienced a very unsettled period in her life due to homelessness. Once the client obtained a fixed abode, she started to receive letters demanding payment of the debt but had no understanding of how the debt had arisen.

Working for change

Upcoming Training

  • Wiseradviser: Rates: Liability and Enforcement

    11 March 2019 - 09:30

    This skilled level course provides a comprehensive overview of Rates in Northern Ireland. It will enable you to advise your client on their rights and responsibilities in relation to Rates including liability, exemption, calculations, bills, help with rates and the debt recovery process. This...
  • Universal Credit: One Day Intensive Training for Advisers (NEW)

    19 March 2019 - 10:00

    Universal Credit has fundamentally changed the legacy means-tested benefits systems as we know it. This intensive in depth 1 day course, will identify which benefits Universal Credit replaces and which remain outside Universal Credit. It will explain the detailed rules of Universal Credit,...
  • Nutshell: Universal Credit Calculations

    21 March 2019 - 10:00

    We have a selection of Welfare Reform sessions suitable for those who have already benefited from our Welfare Reform training and wish to update their knowledge in a timely and cost effective manner or for those who just need information on a specific aspect of Welfare Reform. This session will...
  • Wiseradviser: Understanding & Supporting Clients in Vulnerable Circumstances

    25 March 2019 - 09:30

    This interactive workshop gives you the space and opportunity to explore practical ways to advise and support vulnerable clients. The workshop will explore the following: (1) challenges you might face when advising vulnerable clients and ways to overcome these, (2) ways of building external...
  • Wiseradviser: Dealing with Rent Arrears (NEW)

    27 March 2019 - 09:30

    This course will focus on the specifics of rental arrears in Private and Social Tenancies and suggest specific strategies to negotiate with arrears in each housing tenure. It will also focus on social landlord pre court protocols and what powers they have to make direct deductions from benefit...
  • NI Advice Standard Training: Case Recording, Quality of Advice Audits - 3rd April 2019

    03 April 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...

Latest News

About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: