Advice NI

Call Freephone 0808 802 0020 if you need independent help and advice on any of the welfare reform changes including Universal Credit >>

Welfare changes, benefit, debt and housing >>

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How we’ve helped people

Debt Action Helps Client to Keep His Family Home

The client called our Debt Action service.

He was married with two children, self-employed and a homeowner. Although, the client’s mortgage and other priorities were up-to-date, he was concerned about the level of his non-priority debt.

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Working for change

Benefit Freeze
The [Work & Pensions] Committee has compiled evidence that shows that ending the benefits freeze a year early, [in 2019], would lift 200,000 people out of poverty. Read the latest briefing paper on the benefit freeze from our policy team.

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Kevin Higgins talks Welfare Reform mitigations on Sunday Politics
Our Head of Policy, Kevin Higgins, spoke with Mark Carruthers on Sunday Politics Northern Ireland about the looming March 2020 mitigations cliff edge.

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Upcoming Training

Understanding Housing Rights for Generalist Advisers
16 December 2019 - 10:00
This one day, introductory level course will provide generalist advisers with an overview of: • How to access Social Rented Housing • The rights of Social Rented Tenants (including repair) • The rights and responsibilities of Private Rental Tenants and Landlords (including repair) • Grants and...
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Challenging Universal Credit Decisions
17 December 2019 - 10:00
This session will look at how decisions are made , what mandatory reconsideration is and what direct lodgement means for a client’s rights to appeal. It will explain the new process for challenging a case in relation to clients conditionality, the work capability assessment and sanctions.
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Wiseradviser: Skills for Effective Advocacy
20 January 2020 - 10:00
Following from the Debts in the Courts skilled level course (which is a pre-requisite), this discussion based, and practical day will develop your core tactical knowledge and skills to help clients. Learn how to effectively represent your client debts in legal proceedings. The course is accredited...
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Quality Case Recording and NIAQS Quality Assurance Processes
22 January 2020 - 10:00
This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
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Level 3 Certificate in Independent Advocacy - Providing Independent Advocacy to Adults
23 January 2020 - 10:00
The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related...
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Level 3 Certificate in Independent Advocacy - Managing Advocacy Services
23 January 2020 - 10:00
The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks...
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