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​Tax & Benefits Service

​Income tax debt caused by a self-assessment error

A client came to our Tax & Benefits service asking for assistance with an Income Tax debt of approximately £4,000. The client had a long history of mental health issues and had experienced a very unsettled period in her life due to homelessness. Once the client obtained a fixed abode, she started to receive letters demanding payment of the debt but had no understanding of how the debt had arisen.

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Upcoming Training

  • Universal Credit Awareness Session - 25th April 2019

    25 April 2019 - 09:30

    This FREE half day training session updated for 2019 focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it...
  • PIP Awareness Session - 25th April 2019

    25 April 2019 - 13:00

    This half day training session updated for 2019 focuses on perhaps the most significant reform to non means tested benefits in a generation. It provides participants with an overview of both parts of PIP, how the benefit is claimed and assessed, how to best prepare to complete an application and...
  • Universal Credit: Digital Coaching

    29 April 2019 - 10:00

    This fully interactive, multimedia course will train advisers in the key skills required to support clients digitally in preparing for, making and maintaining a Universal Credit account. It covers all aspects of digital support from online safety to coaching clients digitally. It will fully equip...
  • Research and Referencing Skills for Advisers (NEW)

    01 May 2019 - 10:00

    This course is designed to provide advisers with the skills required to research and reference up to date information relating to social security benefits and welfare reform. It will cover both online and paper resources. This is a necessary skill required to ensure organisations meet the...
  • Wiseradviser: Introduction to Providing Debt Advice

    08 May 2019 - 09:30

    This generalist level course is accredited with OCNNI at Level 3. It will help you understand the basic principles of money advice; explore the nature and extent of a debt problem and how to check your client’s liability.This course (or equivalent) is a prerequisite for attending other wiseradviser...
  • Universal Credit: One Day Intensive Training for Advisers (NEW)

    08 May 2019 - 10:00

    Universal Credit has fundamentally changed the legacy means-tested benefits systems as we know it. This intensive in depth 1 day course, will identify which benefits Universal Credit replaces and which remain outside Universal Credit. It will explain the detailed rules of Universal Credit,...

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