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Advice NI’s Helplines remain open

We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at training@adviceni.net

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email welfarechanges@adviceni.net
Tax & Benefits ring 0800 988 2377 or email tax@adviceni.net
Business Debt ring 0800 083 8018 or email bds@adviceni.net
Debt Action ring 0800 028 1881 or email debt@adviceni.net
EU Settlement Scheme ring 0800 138 6545 or email euss@adviceni.net
For Historical Institutional Abuse advice and support call 02890 645919 email hia@adviceni.net

How we’ve helped people

Tax and Benefits service helps client with late filing penalty

This client attended an Advice NI Tax & Benefits Service outreach advice clinic in a stressed and anxious state.

The client was a single, self-employed cleaner earning roughly £8,300 per year. He had outstanding late filing penalties owed to HMRC amounting to £5,415.07 in total.

Working for change

Upcoming Training

  • Wiseradviser: Good Practice Dealing with Debt

    27 April 2020 - 10:00

    Due to the recent developments with COVID-19 this course will now run via the online Zoom platform instead of face to face. It will be delivered on 27th April from 10am-4pm and access instructions will be sent to you after you sign up. In this course y ou will discuss key principles, skills and...
  • Wiseradviser: Negotiation and Communication Skills for Debt Advisers

    04 May 2020 - 10:00

    Due to the recent developments with COVID-19 this course will now run via the online Zoom platform instead of face to face. It will be delivered on 4th May as an online live course from 10am-4pm. Access instructions will be sent to you after you sign up. In this course you will recognise and...
  • Wiseradviser: Bankruptcy - The Essential Guide

    18 May 2020 - 13:00

    Due to the recent developments with COVID-19 this course will now run via the online Zoom platform instead of face to face. It will be delivered on 18th May and access instructions will be sent to you after you sign up. This skilled level course will provide you with a basic step by step overview...
  • Wiseradviser: DRO Intermediaries and Complex Cases

    01 June 2020 - 10:00

    Due to the recent developments with COVID-19 this course will now run via the online Zoom platform instead of face to face. It will be delivered on 1st June and access instructions will be sent to you after you sign up The course is only relevant to those who are hoping to train as an Intermediary...
  • Wiseradviser: Tailoring Advice Strategies and Options for Dealing with Debt

    15 June 2020 - 10:00

    Due to the recent developments with COVID-19 this course will now run via the online Zoom platform instead of face to face. It will be delivered on 15th...
  • Online Universal Credit and Self-Employment – Updated for COVID-19

    30 June 2020 - 08:00

    A concise, practical awareness session for how Universal Credit works for the self-employed, updated to include information on services and adjustments available to those impacted by Covid-19. This course is available online and is available anytime.

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: