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​Tax & Benefits Service

​Income tax debt caused by a self-assessment error

A client came to our Tax & Benefits service asking for assistance with an Income Tax debt of approximately £4,000. The client had a long history of mental health issues and had experienced a very unsettled period in her life due to homelessness. Once the client obtained a fixed abode, she started to receive letters demanding payment of the debt but had no understanding of how the debt had arisen.

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Upcoming Training

  • Wiseradviser: Individual Voluntary Arrangements: The Essential Guide

    30 May 2019 - 09:30

    This skilled level course will provide you with the ability to identify when an Individual Voluntary Arrangement (IVA) is appropriate. It will explain the IVA procedures and enable you to make appropriate referrals to Insolvency Practitioners. This course is a module of the Insolvency Options...
  • Wiseradviser: Bankruptcy: The Essential Guide

    30 May 2019 - 13:00

    This skilled level course will provide you with a basic step by step overview of bankruptcy legislation in Northern Ireland. It will enable you to identify when a bankruptcy is appropriate. This course is a module of the Insolvency Options course accredited with OCNNI at Level 3. This is a core...
  • Wiseradviser: Effectively Challenging Utility Debt

    03 June 2019 - 09:30

    This skilled level course will enable you to advise your client on their rights and responsibilities under the relevant utilities legislation including gas, electricity and telecommunications. The course enables trainees to negotiate with Creditors using the Codes of Practice to which those...
  • Wiseradviser: DRO Intermediaries & Complex Cases

    06 June 2019 - 09:30

    This skilled level course follows on from pre-course materials available on The course is only relevant to those who are training as an Intermediary with an approved Debt Relief Order Competent Authority. In this workshop you will review case-studies and explore the role of...
  • Research & Referencing Skills for Advisers (NEW)

    10 June 2019 - 10:00

    This course is designed to provide advisers with the skills required to research and reference up to date information relating to social security benefits and welfare reform. It will cover both online and paper resources. This is a necessary skill required to ensure organisations meet the...
  • NI Advice Standard Training: Case Recording, Quality of Advice Audits - 12th June 2019

    12 June 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...

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