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How we’ve helped people
East Belfast Independent Advice Centre
EBIAC have been providing free and independent advice and advocacy across a broad range of issues since June 2000. This includes confidential advice and representation with Tax Credits, Welfare Benefits, Employment, Housing and Debt issues.
Working for change
Food banks fulfil a vital role as they help to support people who find themselves or their families without food. Over the last few years particularly as a result of the economic downturn there has been a rapid growth of food banks providing emergency help and assistance to people across Northern Ireland. In order to help understand the rise in reliance of people on emergency food Advice NI has carried out research.
19 June 2019 - 09:30This skilled level course is designed to provide you with tips and tactics to enable a successful outcome to negotiating with creditors and other key persons involved with debt. This course is accredited with OCNNI at Level 4. This is a core course for those seeking MAS accreditation at Advice Work...
20 June 2019 - 10:00This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
25 June 2019 - 10:00This fully interactive, multimedia course will train advisers in the key skills required to support clients digitally in preparing for, making and maintaining a Universal Credit account. It covers all aspects of digital support from online safety to coaching clients digitally. It will fully equip...
26 June 2019 - 09:30This skilled level course provides a comprehensive overview of Rates in Northern Ireland. It will enable you to advise your client on their rights and responsibilities in relation to Rates including liability, exemption, calculations, bills, help with rates and the debt recovery process. This...
27 June 2019 - 10:00This session will look at how decisions are made , what mandatory reconsideration is and what direct lodgement means for a client’s rights to appeal. It will explain the new process for challenging a case in relation to clients conditionality, the work capability assessment and sanctions.
30 July 2019 - 10:00We have a selection of Welfare Reform sessions suitable for those who have already benefited from our Welfare Reform training and wish to update their knowledge in a timely and cost effective manner or for those who just need information on a specific aspect of Welfare Reform. This session will...
10 June 2019 - 09:03Advice NI is supporting EU citizens and their families to continue to live, work and study in the UK after June 30th, 2021.
28 May 2019 - 17:00
22 May 2019 - 11:15Tax-Free Childcare is a UK wide government scheme that can help with up to £2,000 per year for eligible families towards the cost of their childcare.