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How we’ve helped people

The Vine Centre

An adviser at The Vine Centre in Belfast referred a client to the Belfast Citywide Tribunal Service (BCTS) whose son (age 15) was disallowed Disability Living Allowance.

Belfast Citywide Tribunal Service represents clients who wish to appeal Social Security Agency (SSA) decisions on benefits, including Employment Support Allowance, Disability Living Allowance, Personal Independent Payment and Universal Credit. It enables clients to challenge decisions, assisting them through the process and representing them in both an Appeal and Tribunal setting.

Working for change

Upcoming Training

  • FREE Assessors Workshop for Quality of Advice Audits - Members Only

    18 September 2019 - 10:00

    These workshops are held by Advice NI’s Quality Assurance Co-ordinator and are an excellent method of support for Quality Assessors within member organisations, who have either achieved, or are working towards the Northern Ireland Advice Quality Standard (NIAQS). The workshops will provide a...
  • Adviser NI - Level 4 Certificate in Providing Social Security Advice

    25 September 2019 - 09:30

    This exciting new national qualification was piloted last year, receiving high praise from both new and experienced advisers, wishing to refresh their advice knowledge and competence. It covers all the skills, knowledge, processes and practice of providing multi-channel advice. It is taught via a...
  • Safer Lone Working

    27 September 2019 - 10:00

    Offering help to people in a work situation, often in difficult circumstances, doesn’t have to mean taking risks. Feeling safe and well doesn’t just extend to face-to-face work with clients, it includes telephone interactions with them as well. This practical, interactive and engaging workshop...
  • Wiseradviser - Using the Consumer Credit Act in Practice

    30 September 2019 - 10:00

    The skilled level Using the Consumer Credit Act In Practice course builds on the knowledge gained from the Wiseradviser e-learning course- The Consumer Credit Act (NI) (which is a pre-requisite). This discussion based, and practical day is designed to support your application of the theory and...
  • Level 3 Certificate in Independent Advocacy - Providing Independent Advocacy to Adults

    03 October 2019 - 10:00

    The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks...
  • Level 3 Certificate in Independent Advocacy - Managing Advocacy Services

    03 October 2019 - 10:00

    The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: