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How we’ve helped people

A Change in Family Circumstances

​"Before I saw the adviser I couldn’t visualise a way out of my situation"

A client was recently separated from her abusive husband and was unaware that he had stopped paying their joint mortgage and secured loan. The lender was forcing repossession and as the client could not afford repayments she had to find alternative accommodation.

Working for change

Upcoming Training

  • Dealing with Challenging Client Scenarios

    10 December 2018 - 10:00

    This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such...
  • Deaf Equality Training (Members Only) (FREE)

    18 December 2018 - 10:00

    British Deaf Association (NI) will be delivering this training event, and there will be a range of topics included in this 3 hour training session which has been tailored to specifically match the needs of advice workers who may come into contact with Deaf people during their sessions dealing with...
  • Wiseradviser: Court Action for Enforcements of Judgements Office (FREE to Eligible Groups)

    19 December 2018 - 09:30

    This course will equip money advisers with knowledge of the process for enforcing a debt. This is a specialist level training course and is primarily aimed at developing the skills and knowledge of a ‘skilled’ money adviser. This course is designed to build upon knowledge gained in the Debts...
  • Advice Pro - A Comprehensive Introduction

    17 January 2019 - 10:00

    This one day training course provides an introduction to Advice Pro, a secure case managment application. Effective case management is an integral part of the advice provision process. The practical course is designed to provide advisers with a good understanding of the features and functionality...
  • Wiseradviser: Tailoring Advice Strategies and Options for Dealing with Debt (NI)

    21 January 2019 - 09:30

    This skilled level course provides an opportunity to explore key factors to promote good practice in dealing with debt cases which includes: case management, referrals and quality frameworks, including support and supervision. This course is designed for Advisers dealing with debt at all levels...
  • NI Advice Standard Training: Case Recording, Quality of Advice Audits 24th January 2019

    24 January 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: