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East Belfast Independent Advice Centre

EBIAC have been providing free and independent advice and advocacy across a broad range of issues since June 2000. This includes confidential advice and representation with Tax Credits, Welfare Benefits, Employment, Housing and Debt issues.

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Upcoming Training

  • Wiseradviser: Negotiation and Communication Skills for Debt Advisers

    19 June 2019 - 09:30

    This skilled level course is designed to provide you with tips and tactics to enable a successful outcome to negotiating with creditors and other key persons involved with debt. This course is accredited with OCNNI at Level 4. This is a core course for those seeking MAS accreditation at Advice Work...
  • NI Advice Standard Training: Case Recording, Quality of Advice Audits - 20th June 2019

    20 June 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Universal Credit: Digital Coaching

    25 June 2019 - 10:00

    This fully interactive, multimedia course will train advisers in the key skills required to support clients digitally in preparing for, making and maintaining a Universal Credit account. It covers all aspects of digital support from online safety to coaching clients digitally. It will fully equip...
  • Wiseradviser: Rates: Liability and Enforcement

    26 June 2019 - 09:30

    This skilled level course provides a comprehensive overview of Rates in Northern Ireland. It will enable you to advise your client on their rights and responsibilities in relation to Rates including liability, exemption, calculations, bills, help with rates and the debt recovery process. This...
  • Challenging Universal Credit Decisions

    27 June 2019 - 10:00

    This session will look at how decisions are made , what mandatory reconsideration is and what direct lodgement means for a client’s rights to appeal. It will explain the new process for challenging a case in relation to clients conditionality, the work capability assessment and sanctions.
  • Nutshell: PIP Guidance

    30 July 2019 - 10:00

    We have a selection of Welfare Reform sessions suitable for those who have already benefited from our Welfare Reform training and wish to update their knowledge in a timely and cost effective manner or for those who just need information on a specific aspect of Welfare Reform. This session will...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: