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How we’ve helped people
Dove House Advice Services
An advice service was able to help a family improve the quality of their lives
A client who was a single parent with a number of children sought help from Dove House Advice Services. The family needed immediate intervention after the marriage broke down due to alcohol related issues and difficulties coping with a range of debt problems.
Working for change
Food banks fulfil a vital role as they help to support people who find themselves or their families without food. Over the last few years particularly as a result of the economic downturn there has been a rapid growth of food banks providing emergency help and assistance to people across Northern Ireland. In order to help understand the rise in reliance of people on emergency food Advice NI has carried out research.
19 July 2018 - 10:00This one day training course provides an introduction to Advice Pro, a secure case managment application. Effective case management is an integral part of the advice provision process. The practical course is designed to provide advisers with a good understanding of the features and functionality...
24 July 2018 - 10:00: This FREE half day training session updated for 2018 focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how...
01 August 2018 - 09:00THIS COURSE CAN BE STARTED AT ANYTIME AND WILL BE COMPLETED AT YOUR OWN PACE WITHIN THE SPECIFIED AWARDING BODY TIMESCALES. Certificate or Diploma in Customer Service: Advice NI offers this qualification at Level 1 (Certificate), Level 2 (Diploma), and Level 3 (Diploma). Level 1 (Certificate)...
01 August 2018 - 09:00THIS COURSE CAN BE STARTED AT ANYTIME AND WILL BE COMPLETED AT YOUR OWN PACE WITHIN THE SPECIFIED AWARDING BODY TIMESCALES. Diploma in Business and Administration: Advice NI offers this qualification at Level 2 (Diploma), and Level 3 (Diploma). Level 2 (Diploma) This level is for people who are...
02 August 2018 - 09:45ACM Solutions, the company that develops AdvicePro, are running a clinic to explore AdvicePro functionality and to hear feedback from users on how the system is working for them.
15 August 2018 - 10:00We have a selection of Welfare Reform sessions suitable for those who have already benefited from our Welfare Reform training and wish to update their knowledge in a timely and cost effective manner or for those who just need information on a specific aspect of Welfare Reform. This session will...
04 July 2018 - 11:51
The Advice NI Welfare Reform and Support Project (WRSP) continues to deliver Specialist and Targeted advice to help ensure that there an extra layer of...
03 July 2018 - 13:53By Jim McDowell, Specialist Debt Adviser
03 July 2018 - 12:14
The Housing Executive offers a number of services.