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Freephone Helpline
We can provide advice on benefits, personal and business debt, EU Settlement Scheme, Tax Credits and HMRC services. Contact our freephone helpline on 0800 915 4604 to speak to an adviser.
We can provide advice on a range of benefit issues. You also find out information on benefits for carers, those with disabilities, being out of work, bereavement, housing, and more.
On this page we outline some of the ways in which you can access additional support and offer advice on managing your bills in light of the current cost of living crisis. If you are still unclear about the support you might be able to access, local advice agencies and the Advice NI helplines are here to help make things clearer.
‘Move to UC’ refers to the UK government’s plan to move ‘legacy’ benefit claimants on to Universal Credit (UC). Universal Credit is designed to replace benefits such as income-based JSA and ESA, Income Support, Housing Benefit, and Child and Working Tax Credits.
The EU Settlement Scheme deadline has passed. If you still need to apply, we can provide free advice and support to assist you to make a late application.
