Debt

This includes:

• Free, confidential tailored debt advice
• Budgeting advice
• Solutions to deal with your debt
• Negotiate with creditors on your behalf

Our Debt Service is available in each Council area throughout Northern Ireland, and we offer various methods of getting in contact including online and by phone.

In 2024-25, our Debt Service assisted 3,481 clients and dealt with £39M of debt.

Our Head of Money, Debt and Quality, Sinead Campbell, addressed the Committee for Economy on Northern Ireland’s Debt Relief Order criteria.

You can watch the recording below.

In 2021, our personal and business debt advisers were named Debt Team of the Year in the UK.

The prestigious title was presented by the Institute of Money Advisers (IMA) who praised the local team for its unwavering support for people dealing with debt in Northern Ireland while keeping focus on training and development.

In 2020-2021 Advice NI’s Debt project, funded by Department for Communities, offered support and solutions in 4,000 debt cases totalling over £25 million in business and personal debt.

We are always looking at ways to improve our services. If you have used our Money and Debt Service we would be grateful if you would complete this short survey about your experience. 

These leaflets and guides will help you to take the first step in dealing with your debt. They will help you to understand what you can do and what our debt advisors can do to deal with your debt.

They will let you know what your rights are and what action you can take. You can print a copy of these for your information.