Do you need help to manage your Debt? The Independent Advice Network provides free advice & information on the following:
  • Free, confidential tailored debt advice
  • Budgeting advice
  • Solutions to deal with the debt
  • Negotiate with creditors on your behalf
  • Email our advisers

    Email one of our debt advisers:

  • Freephone Helpline

    For FREE debt help and advice contact our FREEPHONE helpline:

Our service is available through a range of different channels including face to face, telephone and online.  We offer debt advice in each Council area and our Freephone helpline is available across Northern Ireland. 

Find an Advice NI Member near you to help with a debt problem.

How we collect your data

Find out how we collect your data when you use our Debt service.

Advice NI is committed to providing a high standard of service and to continuously improving this service.  However, we recognize that there may be times when we will not live up to your expectations or our promises. Find out more about our complaints procedure if you wish to make a complaint about our service.


These leaflets and guides will help you to take the first step in dealing with your debt. They will help you to understand what you can do and what our debt advisors can do to deal with your debt. They will let you know what your rights are and what action you can take. You can print a copy of these for your information.


In this section you will find answers to the most common frequently asked questions that our advisers have dealt with.


Links to useful information provided by other organisations

Specialist Support

Advice NI provide’s a Specialist Support Service for all Money and Debt Advisers for complex cases and queries. This service is only available to debt advisers, their managers or supervisors and is unable to respond to requests from the general public.

Debt and Money Advice Training

Advice NI is the leading provider of Debt and Money Advice training in Northern Ireland. For further information about our training including who should attend, application, accreditation and fees please see our upcoming training, visit the Wiseradviser website or contact


If you were a client of the Debt Action NI service from 2012-2016 and would like to access your file please contact Advice NI, on 0800 915 4604 or Please note if you used the service your file will be securely held for 6 years from the date your case was closed. After the 6 year period your file will be securely destroyed.