Are you struggling with debt?
Get FREE local money & debt advice from an ADVICE NI member
Advice NI is working in partnership with the Independent Advice Network to provide a FREE Northern Ireland wide Debt Action service.
We are open Monday to Friday 9am to 5pm.
Email our advisers
Email one of our debt advisers:
For FREE debt help and advice contact our FREEPHONE helpline:
0800 028 1881
Text ACTION to 81025One of our advisers will call you back.
Our service can help people with a wide range of debt related issues including:
- Credit cards
- Mortgage and rent debt
Our service is available through a range of different channels including face to face, telephone and online. We offer debt advice in each Council area and our Freephone helpline is available across Northern Ireland.
Find an Advice NI Member near you to help with a debt problem.
How we collect your data
Find out how we collect your data when you use the Debt Action service.
Advice NI is committed to providing a high standard of service and to continuously improving this service. However, we recognize that there may be times when we will not live up to your expectations or our promises. Find out more about our complaints procedure if you wish to make a complaint about our service.
These leaflets and guides will help you to take the first step in dealing with your debt. They will help you to understand what you can do and what our debt advisors can do to deal with your debt. They will let you know what your rights are and what action you can take. You can print a copy of these for your information.
In this section you will find answers to the most common frequently asked questions that our advisers have dealt with.
Links to useful information provided by other organisations
Advice NI provide’s a Specialist Support Service for all Money and Debt Advisers for complex cases and queries. This service is only available to debt advisers, their managers or supervisors and is unable to respond to requests from the general public.
Debt and Money Advice Training
Advice NI is the leading provider of Debt and Money Advice training in Northern Ireland. For further information about our training including who should attend, application, accreditation and fees please see our Training Calendar, visit the Wiseradviser website or contact firstname.lastname@example.org.
QualityIf you would like to know more about Advice NI’s Money and Debt Advice Quality Assurance Standard contact Sinéad Campbell, Head of Money, Debt and Quality Services at email@example.com.
If you were a client of the Debt Action NI service and would like to access your file please contact Advice NI, on 028 9064 5919 or firstname.lastname@example.org. Please note if you used the service your file will be securely held for 6 years from the date your case was closed. After the 6 year period your file will be securely destroyed.