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How we’ve helped people

​Food Banks Referrals

Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

A Job Seekers Allowance (JSA) claimant contacted Advice NI in a state of distress after receiving a letter dated Friday 29th May which arrived on Saturday 30th May stating that his JSA was not payable from 30th May to 12th June. The claimant said that he was anxious all weekend, that he remembered a mix-up regarding a single Steps to Success appointment in February, that he thought that his explanation had been accepted and that he did not know how he would survive as he had no money and no savings.

Working for change

Upcoming Training

  • Nutshell: Understanding Welfare Reform Sanctions

    25 April 2017 - 10:30

    This session will explain how individuals will have certain obligations placed upon them to successfully maintain their claim to benefits and the impact of sanctions on those deemed not to have carried out these actions.
  • Universal Credit Awareness Session - 25th April 2017

    25 April 2017 - 13:00

    This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...
  • Nutshell: From Social Fund to Discretionary Support

    26 April 2017 - 10:30

    This session will explain the impact of Welfare Reform on the Social Fund and what remains in place after reform. It will look at the new Discretionary Support Scheme and the role of the Discretionary Support Scheme Commissioner.
  • Welfare Reform Awareness Raising Session - 28th April 2017

    28 April 2017 - 10:00

    This FREE half day training session provides participants with an overview of current welfare reforms including Personal Independence Payments, Employment Support Allowance changes, Discretionary Support/Finance Support Service, and changes to housing related benefits. It will also provide an...
  • Triage for Initial Contact & Support Workers (Limavady)

    04 May 2017 - 09:30

    In these times of contracting resources and increasing demand services, particularly advice services, need to find ways to prioritise clients’ needs and advisers’ time. This short course addresses this in three main ways: • By identifying those clients in emergency situations, those with less time...
  • Effective Training & Presentation Delivery

    04 May 2017 - 09:30

    Getting up in front of a room of people to deliver training or presentations can be very daunting even for those who do it every day. This course will help you to recognise and enhance the presentation and delivery skills that you already possess, as well as develop new skills in this area. It will...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: