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How we’ve helped people

A Change in Family Circumstances

​"Before I saw the adviser I couldn’t visualise a way out of my situation"

A client was recently separated from her abusive husband and was unaware that he had stopped paying their joint mortgage and secured loan. The lender was forcing repossession and as the client could not afford repayments she had to find alternative accommodation.

Working for change

Upcoming Training

  • An Overview of Welfare Reform and the Mitigations Package

    24 August 2016 - 09:30

    This half day training course provides participants with a dynamic overview of the changes initiated by welfare reform and the mitigations tabled by the Welfare Reform Mitigations Working Group (January 2016). It covers reforms to benefits for children, working age and older people, including means...
  • Good Practice: Providing High Quality Debt Advice (G)

    06 September 2016 - 09:30

    This course is designed for advisers dealing with debt at all levels, who want to provide a high quality, effective and measurable debt advice service. It provides an opportunity to explore key factors to promote good practice in dealing with debt cases which includes; cases management, referrals...
  • Understanding Welfare Reform Sanctions

    07 September 2016 - 10:30

    This session will explain how individuals will have certain obligations placed upon them to successfully maintain their claim to benefits and the impact of sanctions on those deemed not to have carried out these actions.
  • Question Time Session: Welfare Reform & Disability Benefits

    08 September 2016 - 10:00

    Have your questions on Welfare Reform answered by our experts. We will conduct specific Question Time sessions lasting 2 hours and strictly limited to 12 places per session. Once booked, we will contact you to find out that one burning question you have about Welfare Reform. Our experts will...
  • Safer Lone Working for Frontline Staff

    09 September 2016 - 09:30

    Offering help to people in a work situation, often in difficult circumstances, doesn't have to mean taking risks. Feeling safe and well doesn't just extend to face-to-face work with clients, it includes telephone interactions with them as well. This practical, interactive and engaging...
  • Understanding Banking Law

    12 September 2016 - 09:30

    This course will provide you with an understanding of banking regulations in the UK enabling you to support your clients with their banking rights and entitlements by learning the essentials of banking law. Key topics include: The legislation and codes of practice governing banking and financial...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: