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How we’ve helped people
Food Banks Referrals
Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems
A Job Seekers Allowance (JSA) claimant contacted Advice NI in a state of distress after receiving a letter dated Friday 29th May which arrived on Saturday 30th May stating that his JSA was not payable from 30th May to 12th June. The claimant said that he was anxious all weekend, that he remembered a mix-up regarding a single Steps to Success appointment in February, that he thought that his explanation had been accepted and that he did not know how he would survive as he had no money and no savings.
Working for change
Food banks fulfil a vital role as they help to support people who find themselves or their families without food. Over the last few years particularly as a result of the economic downturn there has been a rapid growth of food banks providing emergency help and assistance to people across Northern Ireland. In order to help understand the rise in reliance of people on emergency food Advice NI has carried out research.
07 December 2016 - 10:00This FREE half day training session provides participants with an overview of current welfare reforms including Personal Independence Payments, Employment Support Allowance changes, Discretionary Support/Finance Support Service, and changes to housing related benefits. It will also provide an...
08 December 2016 - 09:30This Award is an introductory qualification for candidates who are interested in acquiring knowledge about the role of an Independent Advocate. It comprises the unit ‘Understanding the Purpose and Role of the Independent Advocate’. This is a knowledge based unit. What the Course covers: The...
12 December 2016 - 09:30This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such...
13 December 2016 - 09:30This skilled level course has been developed in conjunction with Housing Rights and is accredited with OCNNI at Level 3. It will help you to advise with confidence on mortgage and rent arrears understanding court powers and procedures as well as options available to clients; explain the orders made...
14 December 2016 - 09:30Have your questions on Welfare Reform answered by our experts. We will conduct specific Question Time sessions lasting 2 hours and strictly limited to 12 places per session. Once booked, we will contact you to find out that one burning question you have about Welfare Reform. Our experts will...
14 December 2016 - 13:30This session will explain the impact of Welfare Reform on the Social Fund and what remains in place after reform. It will look at the new Discretionary Support Scheme and the role of the Discretionary Support Scheme Commissioner.
25 November 2016 - 10:58Advice NI is currently seeking applications for the following post:
- Older Person's Information & Advice Officer
25 November 2016 - 10:48Advice NI is currently seeking applications for the following post:
- Tax and Benefits Adviser
25 November 2016 - 10:39Advice NI is currently seeking applications for the following posts:
- Welfare Reform Advisers