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How we’ve helped people

​Food Banks Referrals

Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

A Job Seekers Allowance (JSA) claimant contacted Advice NI in a state of distress after receiving a letter dated Friday 29th May which arrived on Saturday 30th May stating that his JSA was not payable from 30th May to 12th June. The claimant said that he was anxious all weekend, that he remembered a mix-up regarding a single Steps to Success appointment in February, that he thought that his explanation had been accepted and that he did not know how he would survive as he had no money and no savings.

Working for change

Upcoming Training

  • Welfare Reform Awareness Raising Session - 7th December

    07 December 2016 - 10:00

    This FREE half day training session provides participants with an overview of current welfare reforms including Personal Independence Payments, Employment Support Allowance changes, Discretionary Support/Finance Support Service, and changes to housing related benefits. It will also provide an...
  • Level 2 Award in Independent Advocacy

    08 December 2016 - 09:30

    This Award is an introductory qualification for candidates who are interested in acquiring knowledge about the role of an Independent Advocate. It comprises the unit ‘Understanding the Purpose and Role of the Independent Advocate’. This is a knowledge based unit. What the Course covers: The...
  • Dealing with Challenging Client Scenarios

    12 December 2016 - 09:30

    This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such...
  • Prevention of Homelessness as a Consequence of Debt

    13 December 2016 - 09:30

    This skilled level course has been developed in conjunction with Housing Rights and is accredited with OCNNI at Level 3. It will help you to advise with confidence on mortgage and rent arrears understanding court powers and procedures as well as options available to clients; explain the orders made...
  • Question Time Session: Welfare Reform & Disability Benefits

    14 December 2016 - 09:30

    Have your questions on Welfare Reform answered by our experts. We will conduct specific Question Time sessions lasting 2 hours and strictly limited to 12 places per session. Once booked, we will contact you to find out that one burning question you have about Welfare Reform. Our experts will...
  • From Social Fund to Discretionary Support

    14 December 2016 - 13:30

    This session will explain the impact of Welfare Reform on the Social Fund and what remains in place after reform. It will look at the new Discretionary Support Scheme and the role of the Discretionary Support Scheme Commissioner.

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: