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How we’ve helped people

​Dove House Advice Services

​An advice service was able to help a family improve the quality of their lives

A client who was a single parent with a number of children sought help from Dove House Advice Services. The family needed immediate intervention after the marriage broke down due to alcohol related issues and difficulties coping with a range of debt problems.

Working for change

Upcoming Training

  • Mental Health: Good Practice for Debt Advisers

    24 October 2016 - 09:30

    This course will demonstrate how to identify, support, advise and refer clients that have a mental health issue. We recommend a process to follow that reflects key guidelines and the law. This skilled level course will enable you to identify and understand the issues that arise in relation to debt...
  • An Introduction to Universal Credit

    26 October 2016 - 09:30

    Universal Credit will fundamentally change the current means-tested benefits and tax credit systems as we know it. This in depth 1 day course will explain the detailed rules of Universal Credit including the basic conditions of entitlement, financial conditions, benefit caps, under occupancy...
  • Advice Pro Clinic

    27 October 2016 - 10:00

    ACM Solutions, who develop AdvicePro, are running a clinic to give details of current and ongoing developments in the AdvicePro system and to hear feedback from users on how the system is working for them.
  • Using the Consumer Credit Act in Practice

    31 October 2016 - 09:30

    Following from the What is the Consumer Credit Act on-line learning (which is a pre-requisite), this discussion based, and practical day is designed to support your application of the theory and legislation related to the Consumer Credit Act. It will give you the opportunity to build on previous...
  • Welfare Reform Awareness Raising Session

    01 November 2016 - 10:00

    This FREE half day training session provides participants with an overview of current welfare reforms including Personal Independence Payments, Employment Support Allowance changes, Discretionary Support/Finance Support Service, and changes to housing related benefits. It will also provide an...
  • An Overview of Welfare Reform and the Mitigations Package

    02 November 2016 - 09:30

    This half day training course provides participants with a dynamic overview of the changes initiated by welfare reform and the mitigations tabled by the Welfare Reform Mitigations Working Group (January 2016). It covers reforms to benefits for children, working age and older people, including means...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: