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How we’ve helped people

​Food Banks Referrals

Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

A Job Seekers Allowance (JSA) claimant contacted Advice NI in a state of distress after receiving a letter dated Friday 29th May which arrived on Saturday 30th May stating that his JSA was not payable from 30th May to 12th June. The claimant said that he was anxious all weekend, that he remembered a mix-up regarding a single Steps to Success appointment in February, that he thought that his explanation had been accepted and that he did not know how he would survive as he had no money and no savings.

Working for change

Upcoming Training

  • Nutshell: Everything You Need to Know About Employment Support Allowance in Welfare Reform

    22 May 2017 - 10:30

    This session will look at all of the key reforms to ESA including; time limiting of Contributions Based ESA; ESA for Young People; What ESA will look like within Universal Credit; Changes to the Work Related Activity Group; and ESA mandatory reconsiderations, sanctions and mitigations.
  • Tailoring Advice: Strategies and Options for Dealing with Debt

    24 May 2017 - 09:30

    This skilled level course goes through tried and tested strategies which will support you to work with clients in line with Codes of Practice and guidelines. It is accredited with OCNNI at Level 3. This is a core course for those seeking MAS accreditation at Advice Work or above.
  • Creating & Improving Lone Working Policies

    30 May 2017 - 09:30

    Employers have a legal duty of care to do as much as possible to keep their staff safe. Employees, who are well trained in how to detect, react to and report potential risks and acts of aggression or violence are better equipped to make safer, more rational choices in the face of aggression and...
  • Nutshell: PIP - What You Need to Know About the New Form and Medical Assessment

    01 June 2017 - 10:30

    PIP Fresh Claims began on June 20th 2016. This practical session will advise you on best practice in form completion and how to advise your clients in preparation for the medical assessment.
  • Nutshell: Welfare Reform – Preparing Your Clients for Practicalities

    05 June 2017 - 10:30

    This session will help you to prepare your clients for Welfare Reform ahead of the Universal Credit Roll out in 2017 . It will enable you to provide them with the tools to help them to understand budgeting, how their rent works, how to access help with digital inclusion and meeting their...
  • An Introduction to Advice Pro

    07 June 2017 - 09:30

    This one day training course provides an introduction to Advice Pro, a secure case managment application. Effective case management is an integral part of the advice provision process. The practical course is designed to provide advisers with a good understanding of the features and functionality...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: