Your role is to support the Advice NI team by undertaking a variety of recurring and ad hoc administration duties seen as appropriate, contributing to the efficient running of our service.

What you'll be doing

As a volunteer administrator, you will provide general administration support including:
  • Photocopying
  • Collating fact sheets and booklets
  • Filing
  • Mailings
  • Helping with publicity and events
You will also be expected to work co-operatively with all members of staff and adhere to the values, policies, practices and procedures, undertaking training as appropriate to develop skills.

"Volunteering helps you meet new people try new things and often leads to employment”.

Advice NI volunteer

What You'll Need

A volunteer administrator requires the following skills/qualifications:
  • The ability to work on own initiative and without close supervision but be able to ask for help when you need
  • Good IT skills including Word, Outlook Express and Excel
  • Attention to detail
  • Understanding of issues surrounding confidentiality
  • Working in compliance with policies and procedures
  • Willingness to undertake any other duties and training as reasonably requested

Training and Support

You will be given the following training and support:
  • Induction to organisation
  • Full training on all aspects of the role
  • Ongoing training and support will be given as required and you will have opportunities to meet with the staff members and volunteers
  • Regular updates on organisational activities
  • Daily support, advice and guidance, from Volunteer Coordinator and Manager
  • Quarterly Support and Supervision
  • Coaching and Mentoring on request
Out of pocket expenses will be reimbursed in line with the charities travel and Expenses policy.