Training Calendar

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  • Supporting the Development of an Individual's Financial Capability (Level 3 Endorsed Qualification)

    25 November 2019 - 10:00

    This accredited course will enable learners to understand the core issues relating to financial capability and how to support others facing financial capability issues. At the end of the course participants will understand coaching and mentoring, issues relating to financial capability, be able to...
  • Applying Human Rights Principles to your Advice Work

    27 November 2019 - 10:00

    The Human Rights Act is a law that aims to protect individuals from having their human rights taken away or interfered with by the state. The rights protected under the act mirror those in the European Convention on Human Rights. The rights included are economic, social, cultural, civil and...
  • Social Policy Training: A Beginner's Guide

    28 November 2019 - 10:00

    This half day training course will enable you to understand and identify what social policy issues are and how you can gather evidence and record the issues more effectively for campaigning and lobbying purposes. It will also look at practical steps that can be taken to address social policy issues.
  • Wiseradviser: Understanding Debts & Courts in Northern Ireland

    02 December 2019 - 10:00

    This skilled level course will enable you to understand the structures, jurisdiction, and procedures of courts in NI in relation to debt cases and bring this to life with a court visit. Whilst this course is not part of the MAS accredited cluster. It is a pre-requisite for Skills for Effective...
  • Triage Skills for Advice

    06 December 2019 - 10:00

    In these times of contracting resources and increasing demand for services, advice services need to find ways to prioritise clients’ needs and advisers’ time. This short course addresses this in three main ways: • By identifying clients in emergency situations, those with less time sensitive issues...
  • Wiseradviser: Time Limits for Recovering Debts through the Courts

    09 December 2019 - 14:00

    This specialist level course provides vital guidance for anyone advising clients when Limitations Act might apply and opportunities to find out about the limitation periods and potential challenges including mortgage shortfalls and credit debts. This course will outline the provisions of the...
  • Understanding Housing Rights for Generalist Advisers

    16 December 2019 - 10:00

    This one day, introductory level course will provide generalist advisers with an overview of: • How to access Social Rented Housing • The rights of Social Rented Tenants (including repair) • The rights and responsibilities of Private Rental Tenants and Landlords (including repair) • Grants and...
  • Challenging Universal Credit Decisions

    17 December 2019 - 10:00

    This session will look at how decisions are made , what mandatory reconsideration is and what direct lodgement means for a client’s rights to appeal. It will explain the new process for challenging a case in relation to clients conditionality, the work capability assessment and sanctions.
  • Level 3 Certificate in Independent Advocacy - Providing Independent Advocacy to Adults

    23 January 2020 - 10:00

    The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related...

  • Level 3 Certificate in Independent Advocacy - Managing Advocacy Services

    23 January 2020 - 10:00

    The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks...
  • Level 3 Certificate in Independent Advocacy - Providing Independent Advocacy to Children and Young People

    23 January 2020 - 10:00

    The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related...

  • Adviser NI - Level 4 Certificate in Providing Social Security Advice

    19 February 2020 - 09:30

    This exciting new national qualification was piloted last year, receiving high praise from both new and experienced advisers, wishing to refresh their advice knowledge and competence. It covers all the skills, knowledge, processes and practice of providing multi-channel advice. It is taught via a...