Other Training

Other Training

Upcoming training

Browse below for upcoming training

  • Dealing with Challenging Client Scenarios

    10 December 2018 - 10:00

    This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such...
  • Advice Pro - A Comprehensive Introduction

    17 January 2019 - 10:00

    This one day training course provides an introduction to Advice Pro, a secure case managment application. Effective case management is an integral part of the advice provision process. The practical course is designed to provide advisers with a good understanding of the features and functionality...
  • NI Advice Standard Training: Case Recording, Quality of Advice Audits 24th January 2019

    24 January 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Wiseradviser: Advanced Mortgage Possessions

    11 February 2019 - 09:30

    This specialist level course will equip money advisers with the skills and knowledge of the action that they can take to stay an order for eviction. It will outline the mortgage repossession process and the steps that can be taken to avoid court action. This course is accredited with OCNNI at Level...
  • NI Advice Standard Training: Case Recording, Quality of Advice Audits - 3rd April 2019

    03 April 2019 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Effective Training and Presentation Delivery

    13 May 2019 - 10:00

    Getting up in front of a room of people to deliver training or presentations can be very daunting even for those who do it every day. This course will help you to recognise and enhance the presentation and delivery skills that you already possess, as well as develop new skills in this area. It will...
Last modified: 
Thursday, 12 November 2015 - 4:18pm