Wiseradviser: Understanding & Supporting Clients in Vulnerable Circumstances

Monday, 25 March 2019 -
9:30am to 4:00pm

This interactive workshop gives you the space and opportunity to explore practical ways to advise and support vulnerable clients. The workshop will explore the following: (1) challenges you might face when advising vulnerable clients and ways to overcome these, (2) ways of building external relationships or networks to better support vulnerable clients, (3) the Data Protection Act including the difference between personal data and sensitive personal data, exploring the best practice approach with clients experiencing financial abuse or who are suicidal (4) identify practical ways both you and creditors can adapt to your client’s needs and (5) identify ways to build resilience and coping mechanisms to work with vulnerable clients.
Who Should Attend: 
Wiseradviser courses are appropriate to anyone currently working with vulnerable clients facing financial difficulties.
Fees: 
All Wiseradviser courses are FREE to organisations providing FREE and impartial money and debt advice. To find out if you qualify for FREE training contact: wiseradviser@adviceni.net. However, for accredited courses a £55 charge is applied for those seeking OCNNI accreditation (Note: this is £80 for the Insolvency course, which has 4 modules). Accreditation is currently optional for accredited courses but relevant assessments must be completed for MAS accreditation.
Accreditation: 
There are three levels to Wiseradviser training – Generalist Level (G) (provides basic principles of money advice), Skilled Level (S) (develops skills and knowledge of generalist money advisers), and Specialist Level (SP) (helps advisers deal with more complex cases). Most Wiseradviser courses are accredited with OCNNI at Level 3 or 4 and prepared for the Skillsmark endorsement. Accreditation is optional however, workbooks must be completed for the MAS accredited courses. See individual courses for further details. Learners must meet pre-entry requirements for skilled and specialist Wiseradviser courses. These can be found at www.wiseradviser.org
Additional Information: 
All attendees MUST book their place online at www.wiseradviser.org and NOT using the Advice NI booking form. A notification e-mail will be sent once a booking request is received. Successful applicants will receive a confirmation e-mail advising them of their course place. Should a place no longer be required it MUST be cancelled via the wiseradviser website (see cancellation policy).

Advice NI

1 Rushfield Avenue
Belfast
BT7 3FP
Last modified: 
Thursday, 22 November 2018 - 8:33pm