Safer Lone Working

Offering help to people in a work situation, often in difficult circumstances, doesn’t have to mean taking risks. Feeling safe and well doesn’t just extend to face-to-face work with clients, it includes telephone interactions with them as well. This practical, interactive and engaging workshop style training is designed to equip participants with thought provoking awareness raising tools and processes to improve their personal safety on the job, either on or off site.
Who Should Attend: 
The course is designed for anyone working directly in a client facing role and whose job role often requires that they work alone, visit clients, or deal with clients on the telephone.
There is a charge of £40 to Advice NI Members, £50 to Voluntary and Community Sector organisations and £60 to Private and Statutory Sector organisations. Cancellation Policy Booked courses which are cancelled within 5 working days of the course start date will not be invoiced. Booked courses cancelled with less than 5 working days’ notice will be invoiced at a fee of £30 or 50% of the course fee, whichever is higher. Participants booked on FREE training who do not show up on the day, or do not cancel with at least 5 working days’ notice, will be charged a fee of £30.
CPD Hours: 
There are 3 CPD hours available for this course.
Education/Professional Framework: 
This course can be used as evidence towards a range of units in our Advice and Guidance NVQ’s and Legal Advice qualifications including ‘Develop and Manage Interviews with Clients’. It is also linked to the National Occupational Standards for Legal Advisers including ‘SFJ GC9: Contribute to the prevention and management of inappropriate behaviour’.
A great programme, very well run and very inclusive. Enjoyable!

Advice NI - Forestview

Purdys Lane
Last modified: 
Tuesday, 17 March 2020 - 10:42pm