NI Advice Standard Training: Case Recording, Quality of Advice Audits and Advice Pro Refresher - 20th June 2018
This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities, which are recognised by Department of Communities, including Case File Reviews and Quality of Advice Audits with practical case studies. This training will also include a refresher on Advice Pro.
Who Should Attend:
Training is open to Advice NI Members only and is appropriate to all managers, supervisors, senior advisers, advisers, trainees and volunteers.
FREE of charge
There are 4 CPD hours for Managers (10am - 2.30pm) and 4 CPD hours for Advisers (10am - 2pm)