An Introduction to Advice Pro (CARMA Users) 14th June 2018

Thursday, 14 June 2018 -
10:00am to 4:00pm

This one day training course provides an introduction to Advice Pro, a secure case managment application. Effective case management is an integral part of the advice provision process. The practical course is designed to provide advisers with a good understanding of the features and functionality that Advice Pro has to offer.
Who Should Attend: 
The course is designed for advisers using the Advice Pro case management system
Fees: 
N/A
CPD Hours: 
There are 6 CPD hours available for this course
Education/Professional Framework: 
This course can be used as evidence towards a range of units in our Advice & Guidance NVQ's and Legal Advice qualifications including Manage Personal Case Load (Unit 14). It is also linked to the National Occupational Standards for legal Advisers including IA2 - Manage legal Advice Cases.
The practical use of computers to see how the system works was very helpful. The course was very interesting and the tutor explained everything very well.

Citizens Advice North West

5th Floor Embassy Court
3, Strand Road
Derry
UK
Last modified: 
Wednesday, 3 October 2018 - 9:17am