This exciting new national qualification was piloted last year, receiving high praise from both new and experienced advisers, wishing to refresh their advice knowledge and competence. It covers all the skills, knowledge, processes and practice of providing multi-channel advice. It is taught via a face-to-face, on-line, placement, and distance learning approach allowing opportunities for application, including completion of forms for social security and tax credits. The course incorporates all advice skills required for individuals to meet the Northern Ireland Advice Quality Standard and introduces learners to the core advice topics for generalist advisers. It focuses in depth on Social Security benefits and supports, and is fully up to date with Welfare Reforms in addition to legacy benefits. The course provides an entry route for those new to the advice sector to attain an industry standard accredited qualification as well as an opportunity for existing advisers to re-fresh their knowledge and skills.
Who Should Attend:
This course is recommended for anyone working or volunteering in an advice setting whether they are new or experienced and wanting to develop, refresh and/or accredit their knowledge and skills. Learners must be working or volunteering in an advice setting in order to fulfil the placement aspect of the course.
There is a charge of £595 for Advice NI Members, £795 to Voluntary and Community Sector organisations and £995 to Private and Statutory Sector organisations. The charge includes OCNNI registration and certification fees.
We will invoice you for the course. Please note a late cancellation fee will apply to courses cancelled with less than 5 working days’ notice.
Booked courses which are cancelled within 5 working days of the course start date will not be invoiced.
Booked courses cancelled with less than 5 working days’ notice will be invoiced at a fee of £30 or 50% of the course fee, whichever is higher.
Participants booked on FREE training who do not show up on the day, or do not cancel with at least 5 working days’ notice, will be charged a fee of £30.
The qualification is accredited with OCNNI at Level 4. It is worth 20 Credits and 100 CPD Hours.
This course provides learners with a nationally accredited qualification in generalist and Social Security advice provision. For those wishing to progress to an advanced qualification, it can be used as evidence towards a range of units in our Level 4 Diploma in Advice & Guidance, for example, ‘Manage Personal Caseload’ and ‘Develop Interactions with Advice & Guidance Clients’.
The course will run over 10 days from 9:30am to 4pm each day.
Run 1: 25th September, 2nd October, 9th October, 23rd October, 6th November, 13th November, 20th November, 4th December, 11th December, 18th December 2019.
Run 2: 28th November, 5th December, 12th December, 9th January, 23rd January, 30th January, 13th February, 27th February, 5th March, 12th March 2019.