Advising and Supporting Older People

We have offered accredited and non-accredited training in age issues since 2008 including our award winning Advantage programme which inspired the development of Rights 4 Seniors and POP NI. Our training includes face-to-face and e-learning courses from entry to specialist levels.

I really enjoyed the whole course and I really learned a lot from it. The teaching methods and materials were excellent.

An Adviser on a recent course

Training in Age Issues

We offer training packages and single courses for those working with older people including:

  • Level 5 Award in Providing Specialist Advice to Older People on their Rights Under the Law
  • Older Person Adviser Course
  • Understanding Ageing and Working with Older People
  • Understanding Age Legislation and Social Policy in Ageing
  • Age Awareness and Working with Older People
  • An Introduction to Older People’s Benefits
  • Understanding State Retirement Pension
  • The State Retirement Pension for Beginners
  • Health Rights and Services for Older People
  • Community Care and Older People
  • Housing and Older People
The ‘Level 5 Award in Providing Specialist Advice to Older People on their Rights Under the Law’ can be studied as a stand-alone course (Award) or as part of the ‘Level 4 Certificate in Providing Specialist Legal Advice’. For further information about these qualifications visit our Vocational Training section or contact

This training was a master class in materials, delivery and content. I did not expect to enjoy it so much!

Advising and Supporting Older People

We have additional off the shelf courses in various aspects of advising and supporting older people which can be delivered on a bespoke basis:

Course Title Course Length
An Overview of Age Awareness ½ Day Course
Age Legislation in the Workplace ½ Day Course
Understanding Elder Abuse ½ Day Course
An Overview of Older People Benefits ½ Day Course
State Pension Reform ½ Day Course
Preparing for Retirement ½ Day Course
Mental Health and Older People 1 Day Course
An Overview of Mental Health and Older People ½ Day Course

Click here for further information about our bespoke training or contact

Training for Older People's Groups

We also offer training directly to older people’s groups through the following programmes:

Supporting Active Engagement
(Training on using an iPad and getting online) 
Manage Your Money
(Training on looking after finances in later life)

Upcoming Events

  • Understanding Ageing & Working with Older People

    23 November 2018 - 10:00

    This thought provoking, practical and engaging half day session will equip individuals with essential front line skills to help anyone working directly with older people. Examine Ageing, population changes and issues affecting older people. Challenge perceptions/stereotypes. Consider how to better...
Last modified: 
Tuesday, 9 February 2016 - 12:12am