Advice NI, a registered charity founded in 1995, exists to provide leadership and services to our 69 member organisations and to ensure accessible advice services across Northern Ireland.
Freephone advice helpline
0800 915 4604
We support our members in their delivery of high quality advice services by:
- working with them to enhance standards and service delivery;
- acting as a voice for the independent advice sector;
- working in partnership to develop and deliver advice services.
Advice NI members, the independent advice network, offer free, independent, high quality advice on issues such as:
- Community Care
- Consumer issues
- EU Settlement Scheme
Advice NI also delivers a range of advice services to the public including Benefits, Personal and Business Debt, EU Settlement Scheme, Tax Credits and other HMRC services.
We have a long history working to promote digital inclusion and helping people access the internet safely and with confidence.
We also offer a wide range of award winning training, online and face-to-face, accredited and non-accredited. We campaign on issues raised by the independent advice network to improve the lives of people in Northern Ireland.
Our Strategic Plan 2021-2024 sets out the themes, objectives and outcomes of our work.