Stories

  • Food Bank Network

    ​Food Banks Referrals

    Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

    A Job Seekers Allowance (JSA) claimant contacted Advice NI in a state of distress after receiving a letter dated Friday 29th May which arrived on Saturday 30th May stating that his JSA was not payable from 30th May to 12th June. The claimant said that he was anxious all weekend, that he remembered a mix-up regarding a single Steps to Success appointment in February, that he thought that his explanation had been accepted and that he did not know how he would survive as he had no money and no savings.
  • Street scene

    Benefits withdrawals and Food Banks

    Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

  • Outside a Food Bank

    Food Banks

    ​The Growth of Food Banks in Northern Ireland

    In 2013, advisers from the independent advice network reported seeing increasing numbers of people seeking advice who were in a critical financial situation, where there was no immediate support available from the social security or tax credit systems.

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