People on the lowest incomes – both in and out of work – have endured a decade of austerity; with freezes and cuts to social security benefits and in-work support; hollowing out support, undermining resilience and ability to cope with adversity.
‘Advice NI were contacted by a client who was a single parent and seeking advice on whether they had continued entitlement to Working Tax Credit working 16hrs per week, or if they needed to claim Universal Credit.