We're thrilled to launch our new series of Adviser NI training sessions to help you gain an in-depth knowledge of Social Security Benefits in Northern Ireland.
Implementing quality processes to ensure your organisation can met the Northern Ireland Advice Quality Standard (NIAQS) can be overwhelming as well as time consuming.
It has been another extremely busy year for Advice NI’s Quality team. In the current Covid climate, the Quality team has had to quickly adapt and develop an effective approach to a number of aspects of quality.
As 2021 draws to a close, Advice NI’s training team have continued to adapt to an ever changing world with new methods of delivering and new courses. Advice NI Training continues to be the gold standard for advice training in Northern Ireland.
Triage is often the first point of contact into an organisation. It aims to improve access to services by effectively managing demand whilst also meeting clients’ needs and expectations.
As the EU Settlement deadline of 30 June draws closer, Advice NI was pleased to host Kevin Foster, Minister for Future Borders and Immigration, on Tuesday 15 June to discuss the Scheme and the future of Immigration within the UK.