News Articles

  • Advice NI logo

    Implementing quality processes to ensure your organisation can met the Northern Ireland Advice Quality Standard (NIAQS) can be overwhelming as well as time consuming.

  • Advice NI logo

    It has been another extremely busy year for Advice NI’s Quality team. In the current Covid climate, the Quality team has had to quickly adapt and develop an effective approach to a number of aspects of quality.
     

  • Advice NI logo

    Triage is often the first point of contact into an organisation. It aims to improve access to services by effectively managing demand whilst also meeting clients’ needs and expectations.  

  • The Peer Review process is when an adviser’s work is quality assessed by either one or a group of advisers, of similar competence and skills.  

  • Advice NI is keen to support our members in the delivery of high quality advice services and we are committed to working closely with all of our member organisations to help them prepare, achieve and maintain the Northern Ireland Advice Quality Standard (NIAQS).

  • The past year has been an extremely busy time for our members who are in the process of obtaining accreditation for the Northern Ireland Advice Quality Standard (NIAQS).

  • Meeting Members’ Needs and Quality Requirements for the Sector

  • A NEW training scheme by Advice NI is putting 15 unemployed people on the path to delivering advice.

  • Covid-19 has made us look at how we do things differently.  The quality team at Advice NI has also had to adapt to ensure we are still able to support our internal teams and member organisations during these unprecedented times.

  • As you may know the Department for Communities (DfC) is rolling out measures to ensure the advice sector is prepared to assist the general public through the implementation of the ongoing changes to the welfare system. 

  • We are delighted to launch our latest training brochure which is packed with lots of new and exciting courses and training programmes.

  • The only nationally accredited, Northern Ireland Specific, Level 3 Independent Advocacy Qualification allows practising Independent Advocates to learn and develop the skills required for employment in their Independent Advocacy role and it has begun this September with overwhelming demand.On this run of the qualification we are proud to welcome 24 candidates from organisations such as The Patient Client Council, Alzheimer’s Society, Bryson Care, Mindwise, Mencap, Age Concern Causeway, Leonard Cheshire Disability, The British Deaf Association and Disability Action.Our candidates have a busy academic year ahead of them and by July 2015 they will be submitting their portfolios of evidence. We are very much looking forward to working with them over the next 10 months.We are also developing a level 2 award in Independent Advocacy suitable for those who wish to gain a better awareness of Advocacy but who do not necessarily practice, such as trust staff, social workers, criminal justice staff and associated professionals.You can find further details of all of this in our training brochure.If you have any enquiries about our Advocacy training please contact our training and Development Practitioner, Ryan Fitzsimmons.