It has been another extremely busy year for Advice NI’s Quality team. In the current Covid climate, the Quality team has had to quickly adapt and develop an effective approach to a number of aspects of quality.
Advice NI is keen to support our members in the delivery of high quality advice services and we are committed to working closely with all of our member organisations to help them prepare, achieve and maintain the Northern Ireland Advice Quality Standard (NIAQS).
Covid-19 has made us look at how we do things differently. The quality team at Advice NI has also had to adapt to ensure we are still able to support our internal teams and member organisations during these unprecedented times.