Work for us - Services Adviser (Triage)

We are currently recruiting for a Services Adviser to support the triaging of Advice NI’s digital advice services.

As part of this role, you will
  • Ensure operational effectiveness of seamless referrals to the correct service
  • Monitor and report on volumes and issues to continuously improve on processes
  • Collate standardised data from across all advice services and produce reports
The post is full-time (35 hours per week) and is funded to 31st March 2022 (with a likely extension).

You can download the full job description, job specification, and application form below.

The closing date for completed applications is Friday 2nd July 2021 2pm.