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How we’ve helped people

A Change in Family Circumstances

​"Before I saw the adviser I couldn’t visualise a way out of my situation"

A client was recently separated from her abusive husband and was unaware that he had stopped paying their joint mortgage and secured loan. The lender was forcing repossession and as the client could not afford repayments she had to find alternative accommodation.

Working for change

Upcoming Training

  • Representing Clients at Social Security Tribunals (Level 4 Endorsed Qualification)

    17 September 2019 - 10:00

    This fully interactive, case law specific three day accredited course in Social Security Tribunal Representation will cover in detail: • “Playing to win” Understanding the importance of the initial application and assessment process and form filling when a case reaches hearing. • Understanding...
  • FREE Assessors Workshop for Quality of Advice Audits - Members Only

    18 September 2019 - 10:00

    These workshops are held by Advice NI’s Quality Assurance Co-ordinator and are an excellent method of support for Quality Assessors within member organisations, who have either achieved, or are working towards the Northern Ireland Advice Quality Standard (NIAQS). The workshops will provide a...
  • Research & Referencing Skills for Advisers

    20 September 2019 - 10:00

    This course is designed to provide advisers with the skills required to research and reference up to date information relating to social security benefits and welfare reform. It will cover both online and paper resources. This is a necessary skill required to ensure organisations meet the...
  • Child DLA and Carers’ Benefits

    23 September 2019 - 10:00

    This full day course will provide advisers with the information required to aid claimants with all areas of Children’s DLA up to appeal, and Carers allowance. Learners will be guided through Children’s DLA forms and will be provided with the tools to utilise case law and guidance to produce...
  • Adviser NI - Level 4 Certificate in Providing Social Security Advice

    25 September 2019 - 09:30

    This exciting new national qualification was piloted last year, receiving high praise from both new and experienced advisers, wishing to refresh their advice knowledge and competence. It covers all the skills, knowledge, processes and practice of providing multi-channel advice. It is taught via a...
  • Safer Lone Working

    27 September 2019 - 10:00

    Offering help to people in a work situation, often in difficult circumstances, doesn’t have to mean taking risks. Feeling safe and well doesn’t just extend to face-to-face work with clients, it includes telephone interactions with them as well. This practical, interactive and engaging workshop...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: