Research was carried out as part of the needs analysis process of Older Person's Adviser Course to help inform its content and delivery prior to development. The main aim of the research was to identify 6 topic areas for inclusion in the course based on the training needs of those working with older people and the welfare needs of older people themselves. Information to advise the accreditation pathway and shape of the course was also sought. The research was conducted during August and September of 2008.

Membership ProfileReport highlights the essential services provided by our membership targeting need as it exists within deprived geographical areas and
within particular social groups across Northern Ireland.

Advice NI undertook research as part of the needs analysis process of the Older Person Adviser Course to help inform its content and delivery prior to development. The main aim of the research was to identify 6 topic areas for inclusion in the course based on the training needs of those working with older people and the welfare needs of older people themselves. Information to advise the accreditation pathway and shape of the course was also sought. The research was conducted during August and September of 2008.

At a time of increasing uncertainty facing many households across Northern Ireland; with unemployment levels rising; with increasing numbers of people accessing services of the Social Security Agency (SSA) and increasing numbers of people accessing services of advice agencies (particularly debt and money advice services), Advice NI members are reporting major issues on two fronts:

1. social security agency-related workload


2. difficulties  responding to increased demand.

Membership Profile Report highlights the essential services provided by our membership targeting need as it exists within deprived geographical areas and
within particular social groups across Northern Ireland.