Quality Assurance
Advice NI has been aware of factors propelling the voluntary sector (and specifically the advice sector) towards taking a more systematic approach to quality assurance. In order to ensure that Advice NI and the membership are best-positioned in relation to these developments, funding was secured from the Department for Social Development under Building Sustainable Prosperity Measure 3.2 to take forward the issue of quality assurance.
Following research of Quality Standards compatible with the advice networks, Advice NI selected Investors in People as the standard on which to form the basis of the Advice NI Quality Management System. The criteria for a suitable standard was based upon the following:
- A recognised standard able to raise the profile of adviceni and the independent advice sector.
- A standard to support development of a quality assurance framework enabling members to engage in quality initiatives.
- A standard encouraging system and people development.
- A standard with an integrated quality approach that will reduce duplication
- A standard that is linked to The Quality Mark or requirements of The Legal Services Commission.
- A cost effective standard in terms of resource requirements and accreditation fees.
If you would like further information on this initiative, please contact Kevin Higgins
