Other Training

Other Training

Upcoming training

Browse below for upcoming training

  • Supervision: Essential Skills and Best Practice

    25 September 2017 - 09:30

    This course is designed for Money Advice Supervisors, whether this compromises all or only part of their role. It provides an opportunity to explore the underpinning knowledge and practical skills required to be able to deliver effective supervision, in line with their agency standards, the MAS...
  • Identifying Social Policy Issues

    05 October 2017 - 09:30

    This half day training course will enable you to understand and identify what social policy issues are and how you can gather evidence and record the issues more effectively for campaigning and lobbying purposes. It will also look at practical steps that can be taken to address social policy issues.
  • Mental Health: Good Practice for Debt Advisers

    09 October 2017 - 09:30

    This course will demonstrate how to identify, support, advise and refer clients that have a mental health issue. We recommend a process to follow that reflects key guidelines and the law. This skilled level course will enable you to identify and understand the issues that arise in relation to debt...
  • Advanced Mortgage Possessions

    27 October 2017 - 09:30

    The aim of this course is to enable advisers to feel confident to represent clients in undefended mortgage possession proceedings in courts. Interactive activities will give you the opportunity for skills practice in a supportive setting. You will find out the options when possession action has...
  • An Introduction to Advice Pro

    02 November 2017 - 09:30

    This one day training course provides an introduction to Advice Pro, a secure case managment application. Effective case management is an integral part of the advice provision process. The practical course is designed to provide advisers with a good understanding of the features and functionality...
  • NI Advice Standard Training: Case Recording and Quality of Advice Audits (Run 2 - 8th November 2017)

    08 November 2017 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Creating and Improving your Lone Working Policies

    09 November 2017 - 09:30

    Employers have a legal duty of care to do as much as possible to keep their staff safe. Employees, who are well trained in how to detect, react to and report potential risks and acts of aggression or violence are better equipped to make safer, more rational choices in the face of aggression and...
  • Overview of Consumer Law

    23 November 2017 - 13:30

    This practical and interactive course will provide participants with the knowledge and skills to identify and apply statutory consumer rights and responsibilities. It will provide an overview of relevant consumer legislation, including recent legislation in consumer law introduced in 2015...
  • Dealing with Challenging Client Scenarios

    06 December 2017 - 09:30

    This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such...
  • Effective Training and Presentation Delivery

    14 December 2017 - 09:30

    Getting up in front of a room of people to deliver training or presentations can be very daunting even for those who do it every day. This course will help you to recognise and enhance the presentation and delivery skills that you already possess, as well as develop new skills in this area. It will...
  • Skills for Effective Advocacy

    19 December 2017 - 09:30

    Following from the Debts in the Courts skilled level course (which is a pre-requisite), this discussion based, and practical day will develop your core tactical knowledge and skills to help clients. Learn how to effectively represent your client debts in legal proceedings. The course is accredited...
Last modified: 
Thursday, 12 November 2015 - 4:18pm