Other Training

Other Training

Upcoming training

Browse below for upcoming training

  • Creating & Improving Lone Working Policies

    30 May 2017 - 09:30

    Employers have a legal duty of care to do as much as possible to keep their staff safe. Employees, who are well trained in how to detect, react to and report potential risks and acts of aggression or violence are better equipped to make safer, more rational choices in the face of aggression and...
  • An Introduction to Advice Pro

    07 June 2017 - 09:30

    This one day training course provides an introduction to Advice Pro, a secure case managment application. Effective case management is an integral part of the advice provision process. The practical course is designed to provide advisers with a good understanding of the features and functionality...
  • Introduction to Tendering and Commissioning

    21 June 2017 - 09:30

    This award winning training course provides participants with an understanding of the procurement and commissioning process. The course covers a range of issues including understanding public procurement, organisational readiness, identifying and responding to tender opportunities, the tender...
  • NI Advice Standard Training: Case Recording and Quality of Advice Audits - 28th June 2017

    28 June 2017 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Dealing with Challenging Client Scenarios

    30 June 2017 - 09:30

    This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such...
  • NI Advice Standard Training: Case Recording and Quality of Advice Audits - 12th September 2017

    12 September 2017 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
Last modified: 
Thursday, 12 November 2015 - 4:18pm