Employers have a legal duty of care to do as much as possible to keep their staff safe. Employees, who are well trained in how to detect, react to and report potential risks and acts of aggression or violence are better equipped to make safer, more rational choices in the face of aggression and violence at work and can manage the aftermath of such incidents and report on them more effectively.
Our full day training course aims to raise your organisational awareness in best practice for lone working and will enable you to develop the skill set to formulate best practice polices in lone working and personal safety for dissemination to your staff or review your existing policies. The course will include the provision of best practice template materials for your organisations use including a 75 page lone working manual.
Who Should Attend:
The course is designed for managers and supervisors of staff who work with clients and the general public or others within the organisation involved in policy development or lone working issues.
There is a charge of £75 to Advice NI Members, £95 to Voluntary and Community Sector organisations and £125 to Private and Statutory Sector organisations.
There are 6 CPD hours available for this course.
This course can be used as evidence towards a range of units in our Advice and Guidance NVQ’s and Legal Advice qualifications including ‘Develop and Manage Interviews with Clients’. It is also linked to the National Occupational Standards for Legal Advisers including ‘SFJ GC9: Contribute to the prevention and management of inappropriate behaviour’.
Clearly delivered, useful sample templates and very helpful advice on managing risk. Very useful to our everyday work and superb reference material.