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How we’ve helped people

The Vine Centre

An adviser at The Vine Centre in Belfast referred a client to the Belfast Citywide Tribunal Service (BCTS) whose son (age 15) was disallowed Disability Living Allowance.

Belfast Citywide Tribunal Service represents clients who wish to appeal Social Security Agency (SSA) decisions on benefits, including Employment Support Allowance, Disability Living Allowance, Personal Independent Payment and Universal Credit. It enables clients to challenge decisions, assisting them through the process and representing them in both an Appeal and Tribunal setting.

Working for change

Upcoming Training

  • Universal Credit Awareness Session - Advice NI, Belfast (4th August 2017- 10am - 1pm)

    04 August 2017 - 10:00

    This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...
  • Triage for Initial Contact & Support Workers

    07 August 2017 - 09:30

    In these times of contracting resources and increasing demand services, particularly advice services, need to find ways to prioritise clients’ needs and advisers’ time. This short course addresses this in three main ways: • By identifying those clients in emergency situations, those with less time...
  • An Accredited Guide to Welfare Reforms (Run 1)

    08 August 2017 - 09:30

    This interactive course covers all aspects of current welfare reforms including PIP, ESA changes, Discretionary Support, and changes to housing related benefits. It explores sanctions, mitigations, and challenging decisions (e.g. mandatory reconsiderations). The course will fully equip advisers...
  • Safer Lone Working for Frontline Staff

    09 August 2017 - 09:30

    Offering help to people in a work situation, often in difficult circumstances, doesn't have to mean taking risks. Feeling safe and well doesn't just extend to face-to-face work with clients, it includes telephone interactions with them as well. This practical, interactive and engaging...
  • Nutshell: Everything You Need to Know About Housing and Welfare Reform

    09 August 2017 - 14:00

    This session will cover the key reforms to housing related benefit payments including; The “Bedroom tax” ; Changes to Support with Mortgage Interest Payments; What’s happening to Housing Benefit, Local Housing Allowance and Supported Accommodation; Changes to financial assistance for Rates; and...
  • Universal Credit Awareness Session - Advice NI, Belfast (16th August 2017 - 10am - 1pm)

    16 August 2017 - 10:00

    This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: