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How we’ve helped people

A Change in Family Circumstances

​"Before I saw the adviser I couldn’t visualise a way out of my situation"

A client was recently separated from her abusive husband and was unaware that he had stopped paying their joint mortgage and secured loan. The lender was forcing repossession and as the client could not afford repayments she had to find alternative accommodation.

Working for change

Upcoming Training

  • Universal Credit Awareness Session - 19th September 2017

    19 September 2017 - 10:00

    This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...
  • Triage for Initial Contact & Support Workers

    In these times of contracting resources and increasing demand services, particularly advice services, need to find ways to prioritise clients’ needs and advisers’ time. This short course addresses this in three main ways: • By identifying those clients in emergency situations, those with less time...
  • Universal Credit: Coaching Clients Digitally (The MAC - Belfast)

    21 September 2017 - 09:30

    This fully interactive, multimedia course will train advisers in the key skills required to support clients digitally in preparing for, making and maintaining a Universal Credit account. It covers all aspects of digital support from online safety to coaching clients digitally. It will fully equip...
  • Nutshell : What You Need to Know About Child Maintenance Reforms

    21 September 2017 - 14:00

    Child maintenance is a vital but often misunderstood source of financial help for lone parents. This practical and informative briefing will allow advisers to gain a better understanding of the Child Maintenance Service’s functions to help their clients navigate the service more effectively and...
  • Supervision: Essential Skills and Best Practice

    25 September 2017 - 09:30

    This course is designed for Money Advice Supervisors, whether this compromises all or only part of their role. It provides an opportunity to explore the underpinning knowledge and practical skills required to be able to deliver effective supervision, in line with their agency standards, the MAS...
  • Universal Credit: Coaching Clients Digitally

    26 September 2017 - 10:00

    This fully interactive, multimedia course will train advisers in the key skills required to support clients digitally in preparing for, making and maintaining a Universal Credit account. It covers all aspects of digital support from online safety to coaching clients digitally. It will fully equip...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: