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​Tax & Benefits Service

​Undisclosed partners and tax credits

A client came to see an advisor at an outreach venue. The client had received a letter from HMRC stating that they believed that a potential undisclosed partner was living at her address and therefore had terminated her single claim award. The client had been separated from her husband for several years; however he still used her address.

Working for change

Upcoming Training

  • Universal Credit Awareness Session - 25th August 2017

    25 August 2017 - 10:00

    This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...
  • An Introduction to Universal Credit

    30 August 2017 - 09:30

    Universal Credit will fundamentally change the current means-tested benefits and tax credit systems as we know it. This in depth 1 day course will explain the detailed rules of Universal Credit including the basic conditions of entitlement, financial conditions, benefit caps, under occupancy...
  • An Introduction to Personal Independence Payments

    04 September 2017 - 09:30

    The Welfare Reform Act received Royal Assent at Westminster on the 8th of March 2012 and introduced significant reforms to the Social Security Benefit System including the abolition of Disability Living Allowance for working age people in favour of a new benefit known as a Personal Independence...
  • Nutshell - Universal Credit - Preparing Your Clients for Practicalities - 4th September 2017

    04 September 2017 - 14:00

    This interactive, multimedia session will help you to prepare your clients for the Universal Credit Roll Out from September 2017 onwards. It will enable you to provide them with the tools and understanding of how to make and maintain a Universal Credit claim , understand the important role of...
  • Giving Effective Telephone Advice

    05 September 2017 - 09:30

    This training is aimed at advisers experienced in face-to-face advice, who want to develop skills in the delivery of advice via the telephone. It is a practical workshop, which will help you develop your telephone technique. Key topics covered are the differences between telephone and face-to-face...
  • Universal Credit: Coaching Clients Digitally

    06 September 2017 - 09:30

    This fully interactive, multimedia course will train advisers in the key skills required to support clients digitally in preparing for, making and maintaining a Universal Credit account. It covers all aspects of digital support from online safety to coaching clients digitally. It will fully equip...

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