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East Belfast Independent Advice Centre

EBIAC have been providing free and independent advice and advocacy across a broad range of issues since June 2000. This includes confidential advice and representation with Tax Credits, Welfare Benefits, Employment, Housing and Debt issues.

Working for change

Upcoming Training

  • NI Advice Standard Training: Case Recording and Quality of Advice Audits - 28th June 2017

    28 June 2017 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Dealing with Challenging Client Scenarios

    30 June 2017 - 09:30

    This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such...
  • Universal Credit Awareness Session - Advice NI, Belfast (7th July 2017 1pm - 4pm)

    07 July 2017 - 13:00

    This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...
  • NI Advice Standard Training: Case Recording and Quality of Advice Audits - 12th September 2017

    12 September 2017 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Diploma in Business and Administration

    01 August 2018 - 09:00

    THIS COURSE CAN BE STARTED AT ANYTIME AND WILL BE COMPLETED AT YOUR OWN PACE WITHIN THE SPECIFIED AWARDING BODY TIMESCALES. Diploma in Business and Administration: Advice NI offers this qualification at Level 2 (Diploma), and Level 3 (Diploma). Level 2 (Diploma) This level is for people who are...
  • NVQ Certificate or Diploma in Customer Service

    01 August 2018 - 09:00

    THIS COURSE CAN BE STARTED AT ANYTIME AND WILL BE COMPLETED AT YOUR OWN PACE WITHIN THE SPECIFIED AWARDING BODY TIMESCALES. Certificate or Diploma in Customer Service: Advice NI offers this qualification at Level 1 (Certificate), Level 2 (Diploma), and Level 3 (Diploma). Level 1 (Certificate)...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: