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How we’ve helped people

​Food Banks Referrals

Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

A Job Seekers Allowance (JSA) claimant contacted Advice NI in a state of distress after receiving a letter dated Friday 29th May which arrived on Saturday 30th May stating that his JSA was not payable from 30th May to 12th June. The claimant said that he was anxious all weekend, that he remembered a mix-up regarding a single Steps to Success appointment in February, that he thought that his explanation had been accepted and that he did not know how he would survive as he had no money and no savings.

Working for change

Upcoming Training

  • An Overview of Welfare Reform and the Mitigations Package

    20 February 2017 - 09:30

    This half day training course provides participants with a dynamic overview of the changes initiated by welfare reform and the mitigations tabled by the Welfare Reform Mitigations Working Group (January 2016). It covers reforms to benefits for children, working age and older people, including means...
  • Level 3 Certificate In Independent Advocacy - Unit 307 - (21st & 28th Feb 2016)

    21 February 2017 - 09:30

    The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks...
  • Court Action for the Enforcement of Judgement Office

    23 February 2017 - 09:30

    This specialist level course will equip money advisers with knowledge of the debt enforcement process in Northern Ireland and the role of the adviser when assisting clients. It will outline where an intervention to negotiate, advocate and formally represent by the lay dvocate can be actioned at...
  • Negotiation & Communication Skills for Debt Advisers

    01 March 2017 - 09:30

    This skilled level course is designed to provide you with tips and tactics to enable a successful outcome to negotiating with creditors and other key persons involved with debt. This course is accredited with OCNNI at Level 4. This is a core course for those seeking MAS accreditation at Advice Work...
  • NI Advice Standard Training: Case Recording and Quality of Advice Audits - 2nd March 2017

    02 March 2017 - 10:00

    This course is to prepare managers and advisers for the Northern Ireland Advice Quality Standard. It will provide a practical guide to improve the quality of case recording and how to evidence continuous personal development. It will also cover the Advice NI recommended quality assurance activities...
  • Time Orders

    03 March 2017 - 09:30

    This specialist level course will look in detail at the powers of the court to grant Time Orders, and the arguments to support the making of such Orders. It identifies when a Time Order is appropriate. This course will soon be accredited by OCNNI at Level 4.

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: