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How we’ve helped people
Tax & Benefits Service
Income tax debt caused by a self-assessment error
A client came to our Tax & Benefits service asking for assistance with an Income Tax debt of approximately £4,000. The client had a long history of mental health issues and had experienced a very unsettled period in her life due to homelessness. Once the client obtained a fixed abode, she started to receive letters demanding payment of the debt but had no understanding of how the debt had arisen.
Working for change
Food banks fulfil a vital role as they help to support people who find themselves or their families without food. Over the last few years particularly as a result of the economic downturn there has been a rapid growth of food banks providing emergency help and assistance to people across Northern Ireland. In order to help understand the rise in reliance of people on emergency food Advice NI has carried out research.
24 March 2017 - 09:30This skilled level course will enable you to advise your client on their rights and responsibilities under the relevant utilities legislation including gas, electricity and telecommunications. The course enables trainees to negotiate with Creditors using the Codes of Practice to which those...
27 March 2017 - 10:00This FREE half day training session provides participants with an overview of current welfare reforms including Personal Independence Payments, Employment Support Allowance changes, Discretionary Support/Finance Support Service, and changes to housing related benefits. It will also provide an...
03 April 2017 - 09:30This practical and interactive course will provide participants with the knowledge and skills to identify and apply statutory consumer rights and responsibilities. It will provide an overview of relevant consumer legislation, including recent legislation in consumer law introduced in 2015...
04 April 2017 - 09:30The Certificate in Independent Advocacy allows Independent Advocates to learn, develop and practice the skills required for employment in their Independent Advocacy role. The course includes knowledge and skills based assessments and involves learners demonstrating competency in work related tasks...
05 April 2017 - 10:00This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...
07 April 2017 - 10:30PIP Fresh Claims began on June 20th 2016. This practical session will advise you on best practice in form completion and how to advise your clients in preparation for the medical assessment.
23 March 2017 - 14:12Money Advice Update
21 March 2017 - 15:05Advice NI is currently seeking applications for the following post:
Project Co-Ordinator (What Works Fund)
Closing date for the...
13 March 2017 - 11:06Advice NI in partnership with the Trussell Trust is providing a Money and Debt service for those who are, or have used a food bank.