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How we’ve helped people

​Food Banks Referrals

Advisers often have to refer clients to food banks because their benefits have stopped due to administrative problems

A Job Seekers Allowance (JSA) claimant contacted Advice NI in a state of distress after receiving a letter dated Friday 29th May which arrived on Saturday 30th May stating that his JSA was not payable from 30th May to 12th June. The claimant said that he was anxious all weekend, that he remembered a mix-up regarding a single Steps to Success appointment in February, that he thought that his explanation had been accepted and that he did not know how he would survive as he had no money and no savings.

Working for change

Upcoming Training

  • Preparing for the General Data Protection Regulation (GDPR)

    22 August 2017 - 10:30

    Have you heard about the reform to data protection law taking place next year? Are you wondering what this means and how it might impact you, your organisation and the advice services you provide? The General Data Protection Regulation will come into force on 25 May 2018 and will build on the...
  • Preparing for the General Data Protection Regulation (GDPR)

    22 August 2017 - 13:30

    Have you heard about the reform to data protection law taking place next year? Are you wondering what this means and how it might impact you, your organisation and the advice services you provide? The General Data Protection Regulation will come into force on 25 May 2018 and will build on the...
  • Universal Credit Awareness Session - 25th August 2017

    25 August 2017 - 10:00

    This FREE half day training session focuses on perhaps the most significant reform to Social Security since the inception of the Welfare State. It provides participants with an overview of which means tested benefits Universal Credit replaces, how entitlement is calculated, how it works for...
  • An Introduction to Universal Credit

    30 August 2017 - 09:30

    Universal Credit will fundamentally change the current means-tested benefits and tax credit systems as we know it. This in depth 1 day course will explain the detailed rules of Universal Credit including the basic conditions of entitlement, financial conditions, benefit caps, under occupancy...
  • An Introduction to Personal Independence Payments

    04 September 2017 - 09:30

    The Welfare Reform Act received Royal Assent at Westminster on the 8th of March 2012 and introduced significant reforms to the Social Security Benefit System including the abolition of Disability Living Allowance for working age people in favour of a new benefit known as a Personal Independence...
  • Nutshell - Universal Credit - Preparing Your Clients for Practicalities - 4th September 2017

    04 September 2017 - 14:00

    This interactive, multimedia session will help you to prepare your clients for the Universal Credit Roll Out from September 2017 onwards. It will enable you to provide them with the tools and understanding of how to make and maintain a Universal Credit claim , understand the important role of...

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About Advice NI

The Independent Advice Network is here to help you improve the quality of your life. We offer information, advice, advocacy and representation on: